National Pastime Sports Bar & Grill

Reviews about National Pastime Sports Bar & Grill

• 1 / 5

  By Rod Corbin
  The hostess was rude and not helpful. The waiter acted distracted and uninterested as if we were interrupting him. The pretzel took 20 minutes and was stale when it finally arrived. Still waiting for the burger after 20 minutes. This place wouldn't survive without the captive Gaylord Resort customers. I won't be back and wouldn't recommend this place. Oh, to be fair, the TVs were great.
  May 03, 2017
• 1 / 5

  By Roxanne Bekkali
  When you think of a resort you imagine that it would have a pretty good restaurant! My family and I came here 3 nights ago to eat after taking the kids to ICE, and the restaurant was pretty disappointing. Ordered a well done hamburger that came to the table medium. Not only that but the first bite into the burger was so bland and "blah" I told the waiter(who was from the Philippines according to his name tag) to just take the burger back and I wouldn't be interested in another. He didn't even say "sorry" or " can I interest you in something else?". Lack of food quality and a lack of service quality.
  Not only that, but when my husband ordered wings, the ranch that was brought out had apparently sat in the fridge and had a thick film on top. GROSS! So we asked for fresh ranch, and you know what they did?
  Brought another container but just "stirred" it around to mix the film up. The container was a mess! it was so obvious is was stirred with a thick hard film in the center. Very disappointing
  
  And to add onto this- we waited wayyyy too long for our orders for a family of four.
  March 04, 2017
• 1 / 5

  By Raolat Raji
  Never had a chance to even eat at this restaurant the hostess at the entrance informed us of the wait, I turned to ask my husband if he wanted to wait and the hostess turned and asked the next group and continued a conversation, allowed that patron to converse with their party to determine if they should stay. At the conclusion of that conversation, I informed the hostess that she performed a poor customer service practice and informed her that we wanted to be added to the list. Her response was "to be honest you didn't make sure decision quick enough"! I have travelled around the country and would never expect to receive service like this in a hotel as well known as Gaylord. This is a shame and I will patronize that this establishment again.
  July 15, 2016