McLoone's Pier House

Reviews about McLoone's Pier House

• 4 / 5

  By A. J. Smith
  I routinely eat at McLoones. Consistently good service, food, and the atmosphere is great. I'm always surprised that they aren't as busy as other restaurants in National Harbor; there is never a wait when the fam and I come here.
  October 27, 2016
• 1 / 5

  By Tara Mikkelsen
  Chef Serge, in my opinion created a very unwelcoming, unfriendly atmosphere. My friend and I were celebrating a significant event in her life and our server Jeff was absolutely wonderful and allowed us to sit outside and order from the happy hour menu. My friend hadn't been outside in a long time and she just wanted the fresh air. When Chef Serge found out we ordered from the happy hour menu while sitting outside, he CUT US OFF literally speaking and told us to move inside. I say, sometimes there's always an exception to policy and the fact that Chef Serge was so inconsiderate and wouldn't bend the rules for two great people is beyond me. The Manager Cody was great and gave us a military discount. It wasn't the money that was the problem it was how horrible Chef Serge made us feel like we were criminals sitting outside while receiving a happy hour drink in the nice weather. God bless him but I wouldn't refer my dog to this establishment as he created a hostile environment. Thank you Cody and Jeff for counteracting what Chef Serge failed to recognize, customer service 101! He needs a life makeover and an attitude adjustment.
  August 13, 2016