AC Hotel by Marriott National Harbor Washington, DC Area

Reviews about AC Hotel by Marriott National Harbor Washington, DC Area

• 1 / 5

  By Mohammad Mahmoudi
  We were looking for a wonderful and relaxing night away from home so we booked one night at the hotel. We were less than thrilled with our experience.
  
  1. The hotel was in a busy area. Great for shopping but with it came tons of noise, drunken fools outside screaming, and loud cars.
  
  2. The hotel guests were slamming doors in the middle of the night. There was a convention for cheerleaders in town and I don't know if the noise was caused by prepubescent girls or insane parents. Nevertheless, we were unable to get a good night sleep.
  
  3. We brought this to the hotel's attention and all they were able to provide was, "I'm sorry." Their customer service was polite, yet impotent and worthless in rectifying our terrible experience. They certainly did not even attempt to regain our patronage. The attempt was pretty pathetic.
  
  4. Parking was far away. You can also pay $38 per day for valet.
  
  Overall, it's Sunday, we are exhausted and are looking forward to sleeping in our own bed tonight. We will not come back to this hotel again.
  
  I am not sure whether this is a AC Hotel problem or a cultural problem at most Marriott hotels.
  February 06, 2017